FAQ

Here you will find the most important questions and answers regarding our online shop.

 

Ordering from the catalogue

If you would like to order an item directly from the catalogue, just enter the product number in the art search and then place the product in the shopping basket. Here you will find the option to add more products to the shopping basket by entering the product number in the "Quick Order" bar.

 

Hanging pictures correctly

We are often asked: Which pictures can I combine? Does the work of one artist go well with that of another? How can I arrange several pictures effectively on one wall?

Here are a couple of tips on how to do this....

 

Copyright

©2000-2021, ars mundi Edition Max Büchner GmbH reserves all copyright and other intellectual property rights associated with the images and texts

You may not copy, reproduce or use any text or illustrations for any purpose other than shopping on this website.

 

Major customers

Please send your enquiries to

Sven Höppner
s.hoeppner@arsmundi.de
Phone: +49 (0)511 348 43 872
Fax: +49 (0)511 348 43 58

 

Gift cards

Would you like to redeem a gift card?

To redeem a gift card, please enter the code of your gift card in the field "I have a gift card code" during checkout. Please note that gift cards cannot be combined with time-limited discount promotions. After the end of the promotion, you can redeem your gift card again.

 

Dealers

Please send your enquiries to:

Sven Höppner
s.hoeppner@arsmundi.de
Phone: +49 (0)511 348 43 872
Fax: +49 (0)511 348 43 58

 

Legal notice

ars mundi
Edition Max Büchner GmbH
Bödekerstraße 13
30161 Hannover
Germany

Phone: +49 (0)511 348 43 22
Fax: +49 (0)511 348 43 58
email: service@arsmundi.de

Managing Director: Dr. Max-Georg Büchner
Amtsgericht Hannover, HRB 50311
VAT registration number: DE 206 564 762

 

Request a catalogue

You can request the current ars mundi catalogues free of charge and without obligation here.

 

Contact (customer service, help, press, artists, major customers)

You can reach our ars mundi customer service:

  • by email service@arsmundi.de,
  • by phone 24 hours a day: +49 (0)511 348 43 22,
  • by fax 24 hours a day: +49 (0)511 348 43 58.

Press:
See "Press".

Artists:
See "Artist applications".

Major clients:
See "Major clients".

 

Artist applications

If you are an artist - whether a sculptor, painter, jewellery designer, etc. - and are interested in presenting your art to a large audience, please send us information. ars mundi offers you the chance to become even more involved in the art scene.

Please send your application to the following address:
ars mundi
Edition Max Büchner GmbH
Bödekerstraße 13
30161 Hannover, Germany
email: kunst@arsmundi.de

 

Artists' biographies

You will find a short biography of more than 800 artists on the detailed product page.

 

Customer service

Call our competent customer service team for all questions regarding our products and your order.

You can contact the customer service

  • by email service@arsmundi.de,
  • by phone 24 hours a day: +49 (0)511 348 43 22,
  • by fax 24 hours a day: +49 (0)511 348 43 58.

 

Glossary of art terms

The ars mundi glossary of art terms contains explanations of the most important techniques, periods and technical terms from the world of art.

 

Delivery times / postage / payment methods

You will find all information here...

 

Link liability

ars mundi accepts no responsibility or liability whatsoever with regard to the information on this site.

 

Newsletter

Our email newsletter informs you about new products, new catalogues, special promotions and offers. So you can use this time advantage to reserve a rare collector's item, a big seller or a sought-after unique piece!

Of course, you can unsubscribe from our newsletter at any time. Simply click on the unsubscribe link in your newsletter or send us an email.

 

Affiliate programme

Do you run a website and would like to link to the ars mundi offer?

We will pay you an attractive commission on the resulting net turnover.

Together with Awin, one of the leading platforms for affiliate programmes, we offer you participation in our attractive affiliate programme.

You can find further details here...

 

Prices / Value added tax

All prices include the German statutory value-added tax.

VAT isn't charged on exports of goods to countries outside the EU.

Please note that some of the products offered are subject to differential taxation according to §25 UStG.

There is no separate disclosure of the value-added tax.

 

Press

If you need information or image data, please contact:
service@arsmundi.de
Phone: +49 (0)511 348 43 22

 

Ring size

How to measure the diameter of a properly fitting ring:

Ring size Ring size Ring diameter
48 15,5 mm
50 16,0 mm
52 16,5 mm
54 17,0 mm
56 18,0 mm
58 18,5 mm
60 19,0 mm
62 19,5 mm
64 20,5 mm

 

 

Ordering by telephone

You can place your order by calling our order hotline (+49 (0)511 348 43 22) 24 hours a day, even on weekends and public holidays.

If you would like to order by fax, you can also do so 24 hours a day by calling the fax number +49 (0)511 348 43 58.

 

What you will find in our shop

At ars mundi you will find a unique range of products from the world of art:

  • precious originals
  • hand-signed lithographs
  • limited artist multiples
  • museum replicas
  • jewellery refurbishments
  • designer jewellery
  • limited edition artist watches
  • exclusive collector's chronographs
  • fine arts and crafts
  • museum shop articles
  • You will be able to discover many things exclusively at ars mundi.